CARE Support Team
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Articles
Recent activity by CARE Support Team-
What if I sent tokens directly to the Element contract address? (0x600D601D8b9EB5DE5Ac90fEfC68d0d08801bFd3f)
A contract address is not a repository of tokens like a typical wallet; it is essentially a computer program, a set of code, that performs some function on the blockchain. If you send a...
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What is a Blockchain Explorer (block explorer)?
A blockchain explorer is an online tool that allows you to view real-time and historical data on a blockchain network. Each explorer is specific to a single blockchain, meaning you need separate ex...
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Where can a community member submit a charter proposal?
The Element node network Distributed Governance Framework Interface is now accessible at Element.node-governance.io. This interface is provided by Node Governance but controlled by the Element DGF....
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How do I get started using my Element node software?
Congratulations on your Element node purchase and welcome to the blockchain! You will need one (1) instance of the Element node software online using a computer or VPS (Virtual Private Server) fo...
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Which countries are restricted from purchasing or running Element node software?
The current list of countries where Element United cannot sell a node because they are on a blocked list from the Office of Foreign Assets Control (OFAC): AF Afghanistan AL Albania BA Bosnia and H...
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How can I earn more rewards?
Referring friends to Element United is an easy and free way to receive additional action points and to earn more ELMT digital rewards. You receive 200 Action Points for each activated Element accou...
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How do I use the Element Block Explorer or Etherscan?
A blockchain explorer is an online tool that allows you to view real-time and historical data on a blockchain network. Some important terms to know when using a block explorer: Transaction Hash: T...
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I scheduled a call with the support team; how do I join the meeting?
You can easily join a Teams meeting anytime, from any device, whether or not you have a Teams account. Double check your appointment date and time and add a reminder to your calendar. If you don't ...
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What do I receive with the Smart Node Boost NFT?
Double your rewards with the Boost NFT for your Element Smart Node! For a continuous 6 months, enjoy 2x action points from ONE Element Smart Node. How will I receive my boost? Boosts will be deli...
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How do I submit a proposal for a vote?
In order to submit a proposal for the Element community to review and vote on, you will need to connect your Element wallet through MetaMask. Follow this guide to connect your Element wallet to y...