CARE Support Team

Offset is a subscription product that allows users to accrue fractionalized carbon credits. We offer them fractionally so that anyone can have access to carbon offsetting options without sacrificin...

You will need your 12-word recovery phrase you secured when you set up your Element wallet. Begin by clicking here and entering your 12-word recovery phrase when you are prompted. Once completed, ...

Third-party wallets can typically access more networks than just the Ethereum mainnet.  The following are instructions for establishing these connections manually using MetaMask as an example.   ...

  1. Log into your Element Account 2. Scroll to the bottom and click on "ELMT ERC-20" 3. Click on "Receive" 4. Here you can either scan the QR code or easily copy your Element wallet address

  1. Click connect wallet.2. Select Metamask.3. Log into your Metamask account or if you need to, create a new.4. Import the wallet that you want to use to complete your order.  If your Wallet is n...

Gold and silver coin prices are primarily based on the current spot price of gold or silver, which reflects the market value of gold or silver per troy ounce.  A premium is also added to cover manu...

The spot price is the real-time market price of gold or silver per ounce.  Your purchase price will reflect the spot price at the time of purchase, plus any additional premiums for minting, handlin...

The final price includes a premium over the spot price, which covers minting, shipping, dealer margins, and sometimes scarcity or collectability of the coin.

Spot price can fluctuate throughout the trading day based on global market conditions.  Most sellers update their prices regularly to reflect real-time changes in the spot price.

The price will be displayed at checkout, based on the current spot price and any applicable premiums. Make sure to check the total before finalizing your purchase.