CARE Support Team
- Total activity 274
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 164
Articles
Recent activity by CARE Support Team-
Where can I purchase Element nodes?
You can buy Element Smart Nodes or Element Lite Nodes at: https://elementunited.com/node/ . If you follow this link, you’ll find further details about each node and what the benefits of each are. ...
-
How do I log into my Element account?
1. Visit https://app.elementunited.com/ 2. Enter your email and password. 3. Click "Sign In". 4. A 6-digit one time passcode will be sent the email address associated with your Element account. If...
-
Why does my node need to be online?
Once the Element node software is online, you can log in to your Element account and the nodes you have purchased will be displayed in your dashboard. Each time a node you license and operate co...
-
How do I refer a friend?
Log in to the Element Web App by going to app.elementunited.com. Click the Share Sign Up button from the Home tab and then select the Copy Link button. Paste the copied link into a text message ...
-
How do I view my GCA NFT?
The GCA NFT collection will be on OpenSea. You will need to connect your wallet there to see all of your NFTs. Your NFT can also be transferred to your Element United wallet at any time.
-
Why do my ELMT-P rewards still display as pending?
Digital rewards earned can display as pending for multiple days since there is a 3-day delay in rewards being written to the Element Blockchain. Once the rewards are confirmed and written, you wil...
-
How do I see the Element network in a third-party wallet?
Third-party wallets can typically access more networks than just the Ethereum mainnet. The following are instructions for establishing these connections manually using MetaMask as an example. ...
-
How do I update to wallet version 2.0?
You can update your wallet to version 2 by using your original 12-word recovery phrase (Option A). If you do not have your original 12-word recovery phrase, you can skip to the next section and fol...
-
How do I update to wallet 2.0 without my 12-word recovery phrase?
1. Log into your Element account. 2. Select Wallet from the left-hand navigation menu. 3. At the top of the page you will see the option to update your wallet. Click Upgrade to Wallet 2.0 button. 4...
-
What is the difference between points and ELMT rewards displayed in my dashboard?
The total actions performed by a node are combined to give a point total. These points are compared to the community points earned in a day and calculated as a percentage. This percentage determi...